All Aurender models, even dating back to our very first "S10", cache songs to a built in NVMe/SSD prior to playback, for improve stability and to reduce noise from the HDD, even when local storage is installed.

All Aurender models come with either built in storage or empty trays for users to populate their own 2.5" SATA drives in capacities that suite their collection. You only have 200 CD's that are ripped? Purchase a 1TB drive. Have 20,000 album collection, you can install up to an 8TB drive in each available slot!

Our support is one of the driving factors for our brand. One of the keystones of this is our remote support capabilities. By sending us an email using our Conductor V4 software (for Android and Apple phones and tablets), we can remotely access the unit and troubleshoot, reconfigure or fix errors that are giving you trouble...without even taking the unit out of your rack! This level of support comes from our hardware and software engineers based in South Korea. This is available for every Aurender customer, whether you just purchased our flagship streamer or you purchased an 8 year old Aurender N100 on the second-hand market. We give this level of service to everyone. I personally offer advice, consultations and troubleshooting assistance for North America, so you can get hands on assistance when Korea is unavailable due to the time difference.

I have a hard time offering test tracks because everyone's music tastes vary so much. My personal tastes are not considered "audiophile" music and often poorly recorded, such as Punk, Hardcore, Emo and Alternative Music. Now with that said, I thoroughly enjoy listening to all this music through my Aurender! Speakers also play a huge role in how palatable that style of music is presented. If you twisted my arm to pick a test track that resonates with a lot of people, I'd say: Sara Bareilles-"Once Upon Another Time". It's a very intimate recording with a candle wick crackling throughout. Subtle noises in the background and then the bass hits and you realize how big the venue actually is. Every time I play that track, people get a bit of the "Wow" factor.

Brand pairings are often user preference and one of the best parts of the hobby, in my opinion. I hear that Aurender is often paired with Berkeley Audio Design, MSB, Audio Research, dCS, just to name a few. The best part of an Aurender is it really gets you all the detail out of your DAC, so you can hear what it is truly capable of.