Privacy Policy
Last updated: January 31, 2025
Welcome to ExtremeHiFi LLC ("we," "us," or "our"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website extremehifi.com and use our services.
Information We Collect
Amazon Associate Program Disclosure
ExtremeHiFi LLC is a participant in the Amazon Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. As part of this program, we use affiliate links, and we earn a commission on qualifying purchases made through these links.
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Create an account
- Place an order
- Subscribe to our newsletter
- Contact our customer service
- Participate in surveys or promotions
This information may include:
- Name and contact details (email address, phone number, shipping address)
- Payment information (credit card details, billing address)
- Account credentials
- Purchase history
- Communication preferences
Automatically Collected Information
When you visit our website, we automatically collect certain information about your device and usage patterns, including:
- IP address
- Browser type and version
- Operating system
- Device information
- Pages visited and time spent
- Referral sources
- Clickstream data
- Amazon affiliate link interactions
- Product interaction data (views, clicks, purchases)
How We Use Your Information
Physical Product Sales
As a seller of physical audio equipment and accessories, we collect and process information necessary for:
- Shipping and delivery management
- Product warranty registration
- Return and refund processing
- Product service and support
- Inventory management
- Serial number tracking for warranty purposes
General Information Usage
We use the collected information for the following purposes:
- Process and fulfill your orders
- Provide customer support
- Send order confirmations and updates
- Share product recommendations and promotional offers
- Improve our website and services
- Analyze user behavior and preferences
- Prevent fraud and enhance security
- Comply with legal obligations
Information Sharing and Disclosure
We may share your information with:
- Payment processors and shipping partners to fulfill orders
- Manufacturers for warranty registration and support
- Shipping carriers for delivery tracking and updates
- Amazon.com for affiliate program tracking and commission processing
- Service providers who assist in our operations
- Marketing and analytics partners
- Law enforcement when required by law
Amazon Affiliate Program Data
When you click on Amazon affiliate links on our site:
- Amazon may collect information about your purchases
- We receive aggregate data about clicks and purchases
- We do not receive personal information about your specific Amazon purchases
- Amazon's privacy policy governs their use of your data
- We do not sell your personal information to third parties.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Remember your preferences
- Maintain your shopping cart
- Analyze website traffic
- Personalize your experience
- Enable certain website functions
You can control cookie settings through your browser preferences.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Opt-out of marketing communications
- Withdraw consent for data processing
- Export your data
Children's Privacy
Our website is not intended for children under 13. We do not knowingly collect information from children under 13.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of any material changes by posting the updated policy on our website.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
ExtremeHiFi LLC
You can also contact us through the contact form on our website.
This privacy policy is effective as of January 31, 2025.